We made it! Having DistribuTECH in January definitely makes for a fast start to the year, but as ever, it was a great event. Our booth was buzzing every day and more importantly, we had really good discussions with customers, prospects and partners.
The event couldn’t have gotten off to a better start when, during the opening keynote, our customer Gulf Power won a POWERGRID International 2013 Project of the Year award for its innovative dynamic pricing program. It was well-deserved recognition for an innovative dynamic pricing program that allows participants to take advantage of lower energy prices 87 percent of the time and has resulted in customer satisfaction rates as high as 97 percent.
Back on the exhibition floor we were announcing SmartConsumer (a new customer engagement solution) and our new DirectLink smart thermostats and DCUs. As Smart Grid News explained, SmartConsumer provides “an integrated suite of software and services to help utilities reduce base load by educating and inspiring residential customers to become more energy aware.” But as anyone who knows us well will testify, the launch of SmartConsumer was hardly our first step into consumer engagement. As if to underline that point, the Smart Grid Consumer Collaborative (SGCC) recognized our work in that area by presenting us with the 2013 Customer Education award.
Looking at our new smart thermostats and DCUs, Katie Tweed of Greentech Media explained how they leverage a customer’s existing cellular or broadband connection to enable two-way communications, before noting that “less stuff obviously means less cost.” That’s exactly what we think and why we are convinced that our DirectLink products will dramatically reduce the cost of demand response program implementations.
We didn’t stop there, though. To contribute to the conference’s agenda, we partnered with two of our customers – Tampa Electric and Entergy Arkansas – to participate in the demand response track. Both presentations were very well-received, and I wanted to take this opportunity to thank them again for sharing their unique insights and best practices.
By any measure, DistribuTECH 2013 was tremendously successful for Comverge. I can’t think of a better way to start off the New Year than with great meetings, industry awards and the launch of innovative new products. Hope you all enjoyed the event, and we hope to see you next year!